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Q- How do you certify that your products are authentic halal?
We, at My Halal Grocer, only sell those products that are certified by leading halal agencies such as IFANCA(Islamic Food And Nutritional Council of America), SANHA (South African National Halaal Authority), JAKIM (Malaysian Govt. National Halal Body), MUI (Majelis Ulama Indonesia), Halal Sign (Halal Body from India) etc.
Some products that aren't approved by these agencies, we make sure they are either plant based products or kosher certified (without the use of alcohol) etc.
Q- What is zabiha?
Zabiha or Dhabihah is the prescribed method of ritual slaughter of lawful halal animals. This method of slaughtering lawful animals has several conditions to be fulfilled.
We, at My Halal Grocer, follow all the rules of that ritual slaughter.
Q- How do you ship the products?
Perishable products: We ship halal meat, dairy and other perishable products in a specialized cooler box made from aluminum foil. Aluminum coil helps preserve the coldness inside the box. We add dry ice and/or gel packs inside the box so that it remains frozen. Cooler box with dry ice will make sure your products are not spoiled and arrive to you in a perfect condition.
Non-Perishable products: All the regular non-perishable products are shipped in a regular corrugated box, similar what you get from other e-commerce vendors.
Q- Do I have to be present to receive the shipment?
We use USPS, UPS or FedEx shipping companies for delivery. You don’t have to be present to receive your package as the shipping company will leave your package at your front door.
Q- What do I do with the cooler box?
You can reuse the cooler box for picnics, outing at the beach with family, etc. If you don’t want to use it, you can recycle them. Call your local recycling center to see if they will accept it.